Privacy Policy

FormHistory (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://formhistory.com/ (the “Site”) and use our form-tracking and monitoring services (the “Service”). By accessing or using the Service, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Form Inputs. Any information that end users type into your web forms—e.g., names, email addresses, phone numbers, messages, or any other field values—whether or not the form is ultimately submitted. This data is collected to ensure lead recovery and conversion optimization for your forms.
• Account Registration. If you sign up for a FormHistory account, we collect your name, business email, billing address, and payment information necessary for service provision.
• Communications. Information you provide when you contact us for support, request a demo, or subscribe to our newsletter, which helps us to serve you better.

1.2 Automatically Collected Information

• Technical Data. IP address, browser type and version, device identifiers, operating system, and crash logs, collected to ensure the stability and security of our Service.
• Usage Data. Pages visited, time stamps, referring URLs, and clickstream data within the Service, which helps us understand how our Service is used and to improve its features.
• Cookies & Tracking. We use cookies and similar technologies to identify you, remember preferences, and analyze usage patterns. For more details, please refer to Section 6.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service, ensuring a seamless experience.
• Analyze trends and usage, and develop new features, including advanced AI-powered analytics and intelligent lead scoring.
• Communicate with you effectively about your account, service updates, and relevant promotional offers.
• Process payments securely and prevent fraudulent activities.
• Comply with all applicable legal obligations and protect our rights and property.

3. Sharing & Disclosure

We may share your information with:

• Service Providers. Trusted third parties that perform essential services on our behalf (e.g., cloud hosting, advanced analytics, secure email delivery, payment processors) under strict confidentiality agreements.
• Integrations. With your explicit configuration, data may flow to external form platforms and marketing tools you connect to FormHistory (e.g., Google Forms, Typeform, HubSpot) to facilitate your workflows.
• Legal Requirements. Relevant authorities when legally mandated or necessary to protect our rights, ensure public safety, or safeguard property.
• Business Transfers. In connection with a merger, acquisition, or sale of company assets, subject to robust confidentiality provisions to protect your data.

We do not sell your personal data to third parties under any circumstances.

4. Data Retention

Form Data. Your collected form data is retained for as long as you maintain an active FormHistory account or as strictly needed to provide the Service. You control the retention settings for your form data within your dashboard.
Account & Technical Data. This information is retained for the duration of our business relationship and for any additional period required by law or regulatory obligations.
We commit to securely purging or anonymizing data when it is no longer necessary for the purposes for which it was collected, unless longer retention is legally mandated.

5. Security Measures

We implement robust administrative, technical, and physical safeguards designed to protect your information against accidental loss, unauthorized access, alteration, or disclosure. Our security measures include end-to-end encrypted data storage, Transport Layer Security (TLS) for data in transit, regular security audits, and adherence to industry best practices.

6. Cookies & Tracking Technologies

We utilize cookies, local storage, and similar tracking technologies to enhance your experience by:

• Remembering your login sessions and personal preferences for seamless navigation.
• Analyzing service usage patterns to continuously improve functionality and user experience.
• Delivering relevant marketing communications and advertisements, always with your explicit consent where required by law.

You have the ability to configure your web browser to refuse all cookies or to alert you when cookies are being sent. However, please be aware that some essential features or parts of the Service may not function optimally without cookies enabled.

7. Third-Party Links & Services

Our Service may include links to external third-party websites or integrate with various third-party services (e.g., analytics platforms, secure payment gateways). Please note that these third parties operate under their own distinct privacy policies and practices. We strongly encourage you to review the privacy policies of any third-party sites or services you interact with through our platform.

8. Your Data Rights & Choices

Depending on your geographical jurisdiction and applicable data protection laws, you may possess specific rights regarding your personal data. These rights may include, but are not limited to, the right to:

• Access, review, correct, or request the deletion of your personal data held by us.
• Object to or request the restriction of the processing of your data.
• Receive a copy of your personal data in a structured, commonly used, and machine-readable format (data portability).
• Withdraw any consent previously given for data processing, where processing is based solely on consent.

To exercise any of these rights, please contact our dedicated privacy team at privacy@formhistory.com. We are committed to responding to all legitimate requests within applicable legal timeframes.

9. International Data Transfers

FormHistory is an international service. If you are located outside of Bangladesh, your information may be transferred to, stored, and processed in Bangladesh or other countries where our service providers operate. We utilize appropriate safeguards, such as standard contractual clauses and adherence to robust data protection frameworks, as required under applicable laws, to ensure your data receives an adequate level of protection.

10. Children’s Privacy

Our Service is strictly not intended for individuals under the age of 16. We do not knowingly collect personal data from anyone under 16 years of age. If you become aware that we have inadvertently collected personal data from a child under 16, please contact us immediately to facilitate its prompt deletion from our records.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will always post the new effective date prominently at the top of this page. For any significant changes, we will provide a more direct notice (e.g., via email notification to account holders). Your continued use of the Service after any changes become effective constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us at: